So it’s time to change your email address and let everyone know you’ve moved. Here are a few things to avoid when you’re sending out that notice
Case in point: bad email change
Sending from your old address: Sending the message from your old address is a bad idea because it reinforces your presence at the old address. If someone replies to your message, their reply goes to the old address. It also tends to make it harder for your recipients to add your new address to their contacts. Some people do this because they haven’t imported their contacts to their new account yet. Continue reading
I received an email from a client this morning:
Subject: Fw: EarthLink Notice: You have 1 important alert!
Client message: Is this real or a scam ?? help!!
I thought I would share my reply here, for those of you out there who would appreciate some guidance. Continue reading
We all have to deal with them at times: the “mailer daemon” (or “mail administrator” or “mail delivery subsystem”) messages that show up in our inbox to let us know an email message we sent did not make it to its destination. Sometimes the reason is obvious—we spot a typo in the email address we used for the recipient—but often we can’t see what the message is trying to tell us. I hope this helps demystify things a bit.